1. General terms
1.1. These terms and conditions of Kingaprof OÜ (hereinafter referred to as the Seller) for the e-shop (hereinafter referred to as the Terms and Conditions) apply to all persons (hereinafter referred to as the Buyer or the Consumer) who use the e-shop (hereinafter referred to as the e-shop) located at www.kingaprof.ee, purchase goods from the e-shop, including by entering into a purchase and sales contract (hereinafter referred to as the Sales Contract) for the purchase of goods from the e-shop.
1.2 When purchasing goods from the Seller’s e-shop, the Buyer shall be deemed to have understood and accepted these Terms and Conditions. The supplier of the goods is Kingaprof OÜ, Estonia, registration number 11016180.
1.3. In matters not regulated by the Terms and Conditions (including, but not limited to, the amendment of the Terms and Conditions), the parties shall be governed by the provisions of the Estonian law.
2. Data protection and processing
2.1. To make a purchase from the e-shop, the Buyer must enter the following information: name and contact details (e.g. e-mail address, contact telephone number, etc.); the information necessary for delivery of the goods to the Buyer (e.g. suitable parcel machine, delivery address, telephone number, etc.); the information necessary for payment (e.g. bank used by the Buyer, etc.)
2.2. The following data relating to the use of the e-shop by the Buyer are stored and processed by the Seller: data entered by the Buyer; data related to the Buyer’s transactions (including pending transactions (e.g. data added to the shopping cart, payment data, etc.); data related to the Buyer’s use of the e-shop and other Seller’s e-Environments, its services and functionalities, and information collected through cookies (e.g. from which page the Buyer entered the e-shop, etc.); data made public about the Buyer in public databases or on the internet (e.g. information about the Buyer’s interests, e.g. Google Analytics data, data from Facebook, etc.). The Seller shall keep the data for as long as necessary to achieve the purpose for which they are used or for the period prescribed by law.
2.3. The Seller shall ensure the protection and processing of the Buyer’s data, including personal data (hereinafter referred to as the “Data”), as set out in clauses 2.1 to 2.2, in accordance with the procedures and conditions set out in the General Terms and Conditions and the Privacy Notice, for the purposes and on the legal basis set out therein, in accordance with the law and good business practices.
2..4. Subject to applicable law and the provisions of the General Terms and Conditions, the Seller is entitled to process the Data for the purposes of providing the e-shop and enabling the Buyer to use it, for the performance of the sales contract, for the legitimate interests of the Seller (e.g. for marketing purposes) or on any other legal basis.
2..5 Where the buyer has consented to receive offers from the seller, the seller will also use the data for the purpose of sending personalised direct marketing, promotional and promotional offers and notifications about the seller’s services and goods to the buyer electronically at email addresses associated with the buyer.
2..6 The Buyer shall have the right to withdraw consent to receive offers by sending an email to the Seller to that effect, or to refuse to receive further offers by following the instructions in the offer sent to him/her.
2.7 The Buyer shall use the e-shop in a secure manner and with due care and shall ensure that the applications and devices used by the Buyer are secure. The Buyer is obliged to keep secret from others the usernames and passwords associated with the Buyer, his device or the e-shop. The buyer must be aware and take into account the fact that the seller cannot guarantee the security of the data and will not be liable if the data is not protected as a result of the buyer’s breach of the above obligations. In such a case, the buyer shall be liable for any consequences that may arise for him.
3. Using the e-shop and buying goods
3.1. You can only buy products from the e-shop if there is a link “Add to cart”. The price and availability of the goods may change on an ongoing basis and without prior notice, and may differ from those of physical stores.
3.2. The Seller has the right to withdraw from the sales contract concluded through the e-shop and not to deliver the ordered goods or provide the service in the following cases: the goods are out of stock; the price or the characteristics of the goods are incorrectly displayed in the e-shop due to a system error; the buyer does not meet the conditions set by the Seller. If the seller is not able to fulfil the order, the seller will contact the buyer and refund the amount paid once the buyer has paid for the goods in advance.
3.3. On the Shopping Cart/Order page, the contents of the shopping cart can be modified at the buyer’s request. Once the delivery address has been entered and the order has been confirmed, the contents of the shopping cart cannot be changed and the shopping cart will be emptied of the goods. If the buyer cancels the order after placing the order, the goods must be selected again in the shopping cart. Once the order and contact details have been filled in correctly, payment can be started. Once the goods have been added to the “Shopping Cart”, it is possible to continue browsing for other goods or to place an order.
3.4. In the e-shop, payment for the ordered goods can be made via the bank links displayed in the e-shop. After paying for the goods (making a bank transfer), you must leave the online banking page by clicking on the “Back to merchant” button. The order confirmation will then be displayed on the screen.
3.5. The goods will be delivered to the parcel terminal selected by Itella Smartpost or Omniva courier service. Itella Smartpost/Omniva will send a message to the buyer informing him/her of the delivery of the goods.
3.6. If the buyer does not collect the goods by the agreed delivery date, the buyer will be deemed to be in breach of the sales contract and not to want the goods. The seller has the right to unilaterally withdraw from the sales contract.
3.7. The consumer has the right to withdraw from the sales contract within 14 days from the date of delivery of the goods by informing Kingaprof OÜ by e-mail kingaprof@kingaprof.ee. Unless otherwise agreed, the costs of returning the goods shall be borne by the buyer.
3.8. The consumer has the right, in the event of non-conformity of the goods with the terms of the contract (the goods are defective), to lodge a complaint with the seller within 2 years of receipt of the goods without delay, but not later than 2 months from the discovery of the defect. Upon discovery of the defect, the consumer must take reasonable steps to preserve and protect the goods, including not using the defective goods if the use of the goods will further deteriorate their condition.
3.9. The consumer does not have the right to withdraw from the goods in the case of personal telecommunications. The goods will be exchanged if the recipient has received the wrong colour or size of the product; if the product is defective (grammar, wrong text, etc.); if the product is defective (mechanical damage, stains on the fabric, etc.) and the buyer notifies the seller within 14 days, in which case the money will not be refunded.
3.3.3.1.2.1..10. The Seller shall not be liable for any defects in the goods resulting from improper use, maintenance or damage.
3.11. The Seller guarantees that the goods sold in the e-shop comply with the standards in force in the European Union. The circumstances referred to in these standards shall not be considered as a defect of the goods.
